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Privacy policy

This document is used to inform users of Stem&Jam services regarding our policies with the collection, use, and disclosure of personal data.

If you choose to use Stem&Jam services, then you agree to the collection and use of data in relation with this policy. The personal data that we collect are used to:

  • provide and improve the Service
  • understand, diagnose, troubleshoot, and fix issues with the Service
  • comply with legal obligations and law enforcement requests
  • fulfill contractual obligations with third parties
  • process your payment
  • detect fraud, including fraudulent payments and fraudulent use of the Service
  • conduct research, contests, surveys, and sweepstakes
  • marketing, promotion, and advertising purposes.

We will not use or share your data with anyone except as described in this Privacy Policy.

Information Collection and Use

For a better experience while using Stem&Jam services, we may require you to provide us with certain personally identifiable data, including but not limited to your name, birth date and e-mail address. The data that we collect will be used to enable you to sign up for and use the Stem&Jam services.

Some of the personal data is required in order to create your account.

When you register for a Stem&Jam Account, we will ask you to create a specific username. This will be publicly displayed to anyone who accesses the Stem&Jam Service Community along with any questions or comments you post.

Log Data

We want to inform you that whenever you visit Stem&Jam service, we collect information that your browser sends to us that is called Log Data. This Log Data may include information such as your computer's Internet Protocol (“IP”) address, browser version, pages of our Service that you visit, the time and date of your visit, the time spent on those pages, and other statistics. We collect this data to comply with geographic requirements in our licensing agreements, and deliver personalized content and advertising to you.

Cookies

Cookies are files with small amount of data that is commonly used an anonymous unique identifier. These are sent to your browser from the website that you visit and are stored on your computer's hard drive.

Our website uses these “cookies” to collection information and to improve Stem&Jam Service. You have the option to either accept or refuse these cookies, and know when a cookie is being sent to your computer. If you choose to refuse our cookies, you may not be able to use some portions of Stem&Jam Service.

Service Providers

We collect personal data about you from some third parties.

If you register for or log in to our services using third party credentials (e.g. Google), we will import your information from such a third-party to help create your account with us.

If you choose to pay for a service or feature, we may receive data from our payment partners to enable us to send you invoices, process your payment and provide you with what you’ve purchased.

We will share your personal data with our payment processors as necessary to enable them to process your payments, disputes, and for anti-fraud purposes.

We work with service providers that work on our behalf which may need access to certain personal data in order to provide their services to us. These companies include those we've hired to provide customer service support, operate the technical infrastructure that we need to provide the Stem&Jam Service, assist in protecting and securing our systems and services, and help market our products and services.

Data Retention and Deletion

We keep your personal data only as long as necessary to provide you with the Stem&Jam Service and for legitimate and essential business purposes complying with our legal obligations.

If you request, we will delete or anonymize your personal data so that it no longer identifies you, unless we are legally allowed or required to maintain certain personal data, including situations such as the following:

If there is an unresolved issue relating to your account, such as an outstanding credit on your account or an unresolved claim or dispute we will retain the necessary personal data until the issue is resolved;

Where we need to retain the personal data for our legal, tax, audit, and accounting obligations, we will retain the necessary personal data for the period required by applicable law; and/or,

Where necessary for our legitimate business interests such as fraud prevention or to maintain the security of our users.

Security

We value your trust in providing us your Personal Data, thus we implement appropriate technical and organizational measures to help protect the security of your personal data. However, please note that no system is ever 100% secure.

Your password protects your user account, so we encourage you to use a strong password that is unique to your Stem&Jam account, never share your password with anyone, limit access to your computer and browser, and log out after having used the Stem&Jam Service.

Links to Other Sites

Our Service may contain links to other sites. If you click on a third-party link, you will be directed to that site. Note that these external sites are not operated by us. Therefore, we strongly advise you to review the Privacy Policy of these websites. We have no control over, and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

Children's Privacy

Our Services do not address anyone under the age of 13. We do not knowingly collect personal identifiable information from children under 13. In the case we discover that a child under 13 has provided us with personal data, we immediately delete this from our servers. If you are a parent or guardian and you are aware that your child has provided us with personal data, please contact us so that we will be able to do necessary actions.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. Thus, we advise you to review this page periodically for any changes. We will notify you of any changes by posting the new Privacy Policy on this page. These changes are effective immediately, after they are posted on this page.

Contact Us

If you have any questions or suggestions about our Privacy Policy, please contact us at: info@atomic.hr.

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